Device Networking Support

Get product-specific support information, help, and downloads for Silex embedded wireless products.

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For SX-500 FIPS 140-2 version only


  • Extended View- Windows Graphical List of network devices used for configuration of Silex Device Servers 
  • Serial Port Emulator- Windows COM port over TCP/IP emulation software with Silex Serial Device Servers
  • Update IP- Use the Update IP utility to verify your product's firmware version and upgrade to the latest version. Version 2.2.3 for Windows 2000 & XP 


Download the UpdateIP utility software if you are updating the existing firmware in your product. The utility file is in .zip format.

  • Another method is to use the TFTP command from the Command Line prompt (ie: Start>Run> then type "cmd")
  • You can upgrade the device without resetting any of the previous setting changes. Just make sure that the workstation can ping the IP address of the the print server. From there, just access the workstation’s Command (or DOS) prompt and enter this command:
  • (if the firmware file was saved in the C:temp directory)
    C:Temp>tftp –i [IP address of device] put [firmware file] access 
    Example: C:Temp>tftp –i put wpss399.bin access


Warrany and RMA's